Opening Hours  

The University Medical Centre Office is open from 08.00 -17.30 Monday - Friday

For appointments or general enquiries please call at reception between 08.00 - 17.30

 Alternatively:

•  For Appointments & Emergencies telephone (0845) 0450557 (local rate call)

• For Appointments during office hours only telephone 01509 222061

• For All other Enquiries (not appointments) during office hours only telephone (01509) 222062

• Fax: (01509) 223996

• Postal Address: University Medical Centre, Loughborough University, Ashby Road, Loughborough, Leicestershire, LE11 3TU

Out of Hours 

Out of hours services are commissioned by the local PCT. If you need urgent medical attention between 18.30-08.00 (weekdays) or all weekend / bank holiday hours:

• Phone (0845) 045 0557 and you will be automatically connected to the out of hours service.

• You can also obtain medical advice and health information 24 hours a day from NHS Direct, by telephoning 0845 46 47, or visiting their web site www.nhsdirect.nhs.uk

Further Information on the Out Of Hours Service

What to do if you are feeling unwell when your surgery is shut

For URGENT medical care that cannot wait until your GP surgery opens, call your GP practice to get through to our Out of Hours Service. The service is open from 6.30pm and 8.00am Monday to Friday, and all day Saturdays, Sundays and bank holidays. 

If you are not registered with a GP practice or can't get through via your practice, you can call 0845 0450411.

How the out of hours service works

A trained call handler takes details such as name, address and date of birth and will then ask for details of the condition the person is calling about. A doctor or nurse will then call back and will discuss the condition to decide how best we can help.   This discussion could result in a range of actions:

·         Advice on self care - most often (in a third of cases) the doctor or nurse will be able to give advice on how the condition can be managed at home

·         Assessment at a primary care centre e.g. Loughborough Walk in Centre

If further assessment is required, an appointment can be made for you to see a doctor at Loughborough Walk-in Centre

The other primary care centres are Hinckley, Oakham, Melton Mowbray, Market Harborough and Lutterworth

·         A home visit - if medically required, a home visit will be arranged.  These are only provided to those who are bed bound or unable to travel to a primary care centre due to their medical condition. If the patient’s condition permits, the best place to be seen is at a primary care centre